CORE Merino provides free shipping on all orders over R1500 within the borders of South Africa. Orders under R1500 will be calculated at the checkout. Orders ship within 1-3 business days following the receipt of payment. Parcels are prepared with the utmost care and protection to ensure safe delivery.
We do ship internationally and the shipping costs will be calculated based on location at the checkout. Shipments outside of South Africa may be subject to tariffs, duties, Value Added Tax (VAT), etc. These costs are your responsibility and are not included in the shipping charges. Although we strive to make international shipping a seamless process, please note the transit times vary due to location and customs procedures in each destination so transit times are only an estimate.
SALE & PROMOTIONAL ITEMS
All sales are final on sale and promotional items.
No other coupon code(s) can be used with the promotion.
Coupons cannot be used on previously purchased items.
RETURNS & EXCHANGES
We offer free return shipping should you wish to return or exchange any of your purchases. You can return or exchange items purchased directly from CORE Merino within 30 days from the ship date as long as they are unworn, unwashed, and with tags still attached. Please fill in this return and exchange form or email us at firstname.lastname@example.org or call us 041 503 3013 and we will send a courier to collect the items you wish to return or exchange.
*We reserve the right to limit returns.
*Exchanges are subject to availability. A refund will be processed if the product you requested is unavailable.
*All refunds will be issued based on the original form of payment.