CORE Merino provides a flat rate shipping fee on all orders of R150 within the borders of South Africa. Orders ship within 1-3 business days following the receipt of payment. Parcels are prepared with the utmost care and protection to ensure safe delivery.
We do ship internationally and the shipping costs will be calculated based on your location.
For international orders, we will give you an individual shipping fee quote based on your location.
In addition, please note that shipments outside of South Africa may be subject to tariffs, duties, Value Added Tax (VAT), etc. These costs are your responsibility and are not included in the shipping charges. Please consider the transit times vary due to location and customs procedures in each destination, so transit times are only an estimate.
SALE & PROMOTIONAL ITEMS
All sales are final on sale and promotional items.
No other coupon code(s) can be used with the promotion.
Coupons cannot be used on previously purchased items.
RETURNS & EXCHANGES
You can return or exchange items purchased directly from CORE Merino within 30 days from the ship date as long as they are unworn, unwashed, and with tags still attached. Please fill in this return and exchange form or email us at email@example.com or call us 041 503 3013. Please note that return shipping fees are at your own expense.
Please send your return items to the following address:
Wool & Mohair Exchange Building
16 Grahamstown Rd, North End
*We reserve the right to limit returns.
*Exchanges are subject to availability. A refund will be processed if the product you requested is unavailable.
*All refunds will be issued based on the original form of payment.