Shipping and Returns

SHIPPING

CORE Merino provides free shipping to your doorstep within the borders of South Africa. Orders ship within 1-3 business days following the receipt of payment. Parcels are prepared with the utmost care and protection to ensure safe delivery.

INTERNATIONAL SHIPPING

Shipments outside of South Africa may be subject to tariffs, duties, Value Added Tax (VAT), etc. These costs are your responsibility and are not included in the shipping charges. Please consider the transit times vary due to location and custom procedures in each destination so transit time are only an estimate.

SALE & PROMOTIONAL ITEMS

All sales are final on sale and promotional items.
No other coupon code(s) can be used with the promotion.
Coupon cannot be used on previously purchased items.

RETURNS & EXCHANGES

You can return or exchange items purchased directly from CORE Merino within 30 days from the ship date as long as they are unworn, unwashed, and in the original packaging with tags still attached.

*We reserve the right to limit returns.
*Exchanges are subject to availability. A refund will be processed if the product you requested is unavailable.
*All refunds will be issued based on the original form of payment.

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