SHIPPING

CORE Merino provides free shipping on all orders over R1500 within the borders of South Africa. Orders under R1500 will be calculated at the checkout. Orders ship within 1-3 business days following the receipt of payment. Parcels are prepared with the utmost care and protection to ensure safe delivery.

INTERNATIONAL SHIPPING

We do ship internationally and the shipping costs will be calculated based on location at the checkout. Shipments outside of South Africa may be subject to tariffs, duties, Value Added Tax (VAT), etc. These costs are your responsibility and are not included in the shipping charges. Although we strive to make international shipping a seamless process, please note the transit times vary due to location and custom procedures in each destination so transit time are only an estimate.

SALE & PROMOTIONAL ITEMS

All sales are final on sale and promotional items.
No other coupon code(s) can be used with the promotion.
Coupon cannot be used on previously purchased items.

RETURNS & EXCHANGES

You can return or exchange items purchased directly from CORE Merino within 30 days from the ship date as long as they are unworn, unwashed, and in the original packaging with tags still attached.
*We reserve the right to limit returns.
*Exchanges are subject to availability. A refund will be processed if the product you requested is unavailable.
*All refunds will be issued based on the original form of payment.

2 Comments

  1. Collette Bell says:

    Hello these items sound amazing. Are they held at any shops in Durban? (to try on)

    • Monica Ebert says:

      Hi Collette, unfortunately we do not have any outlets in Durban at the moment. We will have a stall at Comrades Marathon in June and we offer free return shipping if you wish to order a few sizes to try on and can send any items you do not wish to keep back to us.

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